Spa Business magazine 2012 issue 2

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SB 2012 issue 2

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5 Editor’s letter

The wellness challenge

Liz Terry on the competition between wellness and conventional medicine

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14 Letters

Consultants Sonal Uberoi and Peter Anderson on the complexities of treatment menu engineering

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18 News

US$25m hot spring and wellness centre underway in Xiangshan, China; AW Lake appointed master spa strategist for Dubai Pearl

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26 Ask an expert...

overbuilding

Are large, extravagant spas and treatment rooms really sustainable? Or is it time to wise up about spa design? Katie Barnes reports

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32 Interview

Darrell Metzger

Destination Resorts is creating world-class tourist developments in Malaysia on behalf of the government. Jennifer Harbottle speaks to the man heading it all up

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38 Spa management training

The learning curve – part one

On the eve of a new GSWS study into the state of spa management training globally, we launch a three-part series to delve into our industry’s educational offering and operational needs. Rhianon Howells gets studying

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44 US Hotel spa research

Closer look

Leonor Stanton analyses the findings from PKF’s latest Trends® in the Hotel Spa Industry study and gets the reaction of top spa professionals

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52 Profile

Susie Ellis

SpaFinder Inc president and the face of the Global Spa & Wellness Summit talks to Rhianon Howells about the art of uncovering up-and-coming industry trends, ethics and the importance of innovation

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58 Resort Spa

Dual purpose

Switzerland’s renown Dolder Grand Spa has an offering to satisfy its onsite, longer-staying guests as well as local day spa customers. Katie Barnes pays a visit to this standout facility

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64 Design

Jean-Michel Gathy

The owner of Asia-based design company Denniston has worked on some of the world’s leading spas and resorts. Jennifer Harbottle finds out about his passion for creativity

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68 Samui spotlight

The second most popular Thai island has been transformed from a backpackers haven to a luxury lifestyle destination with a number of new five-star spa resorts. Neena Dhillon reports

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76 Middle East benchmarks

Peaks & Troughs

Leonor Stanton reviews hotel spa performance in Lebanon, Jordan and Doha following the 2011 benchmark surveys recently released by PwC in the Middle East

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80 Online wellness gaming

Game Changer

Scoreboards, socialisation, challenges, rewards and feedback – the compelling components of online gaming could be key to getting people to become healthy says Susie Ellis

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86 Kuwait focus

Cue Kuwait

The first in a two-part series on the Kuwaiti spa market by Kate Cracknell focuses on the spa-goers in the capital and the new Six Senses Spa at the Hotel Missoni

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90 Product focus

Water equipment

A round-up of new and existing pieces of hydrotherapy and pool kit

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94 Products

Product and equipment launches

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98 Research on happiness

Older adults who are the most content and have a more positive outlook are likely to live longer according to a new study based on 3,800 participants

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COMPANY PROFILES

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Shannon Malave appointed spa director at Mohonk Mountain House

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Six Senses unveils urban wellness retreat in Kyoto inspired by Japanese Zen culture

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